PrivacyPolicy
Learn how Somerhaus handles personal information for event inquiries and services.
Last Updated: January 10, 2024
This Privacy Policy describes how Somerhaus ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, submit an inquiry, or use our event venue services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us in forms, emails, and conversations, including:
- Name, email address, and phone number
- Event details and preferences
- Billing and payment information where applicable
- Communication preferences
Usage Information
We automatically collect certain information about your use of our website to maintain security and understand how visitors use the site:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
Legal Bases for Processing (EEA/UK)
Where applicable, we rely on the following legal bases for processing your personal data:
- Contract performance (to process inquiries/bookings)
- Legitimate interests (to improve services and site security)
- Consent (for marketing and non-essential cookies)
- Legal obligation (record keeping and compliance)
How We Use Your Information
We use your personal information to:
- Process event bookings and provide venue services
- Communicate about your event and our services
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and protect our business
Data Retention
We retain personal information only as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de‑identify the information in accordance with applicable law.
Information Sharing
We may share your information with:
- Service Providers: Trusted third-party vendors who help us operate our business (for example, email, analytics, and payment providers)
- Preferred Vendors: Event professionals you choose to work with for your celebration when coordination is needed
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or transfer of assets
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure hosting, access controls, and staff training. However, no internet transmission is completely secure.
International Data Transfers
If we transfer your information outside of your country (for example, to service providers in the United States), we use appropriate safeguards permitted by applicable law, such as contractual protections or reliance on adequacy decisions.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookies through your browser settings, but disabling cookies may affect website functionality. Where required by law, we will request your consent for non‑essential cookies. You can also manage certain third-party cookies via platform opt-out tools.
Analytics and Advertising
We use analytics and measurement tools (such as Google Tag) to understand site usage and improve performance. These tools may set cookies or collect usage data. You can opt out via browser settings, advertising network tools, or platform controls.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Marketing Preferences
You can opt in or out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. We honor your marketing choices promptly.
State‑Specific Disclosures (U.S.)
Depending on your state, you may have additional rights (for example, to know, access, correct, delete, or opt‑out of the sale/share of personal information). We do not sell personal information. To exercise rights, contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or our data practices, or wish to exercise your privacy rights, please contact us: